FAQs
- Frequently Asked Questions
- Q: Are Fajira watches original?
- A: Yes, every watch is authentic with a 2-year warranty
- and certificate of authenticity.
- Q: Do you offer Cash on Delivery?
- A: Yes, COD is available across Pakistan.
- Q: How long does delivery take?
- A: 2-3 days for major cities, 3-5 days for other areas.
- Q: Can I return a watch?
- A: Yes, we have a 30-day return policy. See our
- Returns & Exchange page.
- Q: Do you ship internationally?
- A: Currently we only ship within Pakistan.
- Q: How do I track my order?
- A: You’ll receive a tracking number via SMS once shipped.
- Q: What payment methods do you accept?
- A: Cash on Delivery, Bank Transfer, and JazzCash/EasyPaisa.
- Q: Is gift packaging available?
- A: Yes, all watches come in a premium gift box at no
- extra charge.
- Q: How do I claim warranty?
- A: Email support@fajiratime.pk with your order number
- and issue description.
- Q: Can I exchange for a different model?
- A: Yes, free exchanges within 30 days.